A couple reviewing their rental property maintenance on a phone outside an apartment building

    AI maintenance coordination

    Tenant maintenance
    by text.Tenants text.
    GoLando handles the rest.

    The easiest way for landlords and property managers to handle tenant maintenance requests. Tenants text. GoLando triages the issue, coordinates with trusted vendors, and keeps everyone updated — saving you and your team time, money, and stress.

    Managing more than 100 units? We'll plan the rollout with you.

    • No app for tenants
    • Use your own vendors
    • Imports from Buildium

    “The easiest choice I've had to make as a landlord”

    — Greg C., landlord and GoLando Founding Engineer

    • Fewer tenant calls
    • Fewer wasted call-outs
    • Vendor follow-ups automated
    • A record of every job

    Try the SMS demo

    See how easy it is for tenants.

    Type a maintenance issue like a tenant would. GoLando will triage it, suggest next steps, and keep everyone updated.

    9:41
    ‹
    GoLando
    ● Online
    ···

    Type a maintenance issue and see GoLando handle it in real time.

    Try an example

    T

    Tenant → GoLando

    via SMS · +1 (867)-GoLando

    0/160

    This is a simulated demo — no real SMS is sent.

    1. 1

      Tenant texts an issue

      Your tenant simply sends a text about the problem — no app download required.

    2. 2

      GoLando asks the right questions

      GoLando gathers key details, requests photos, and troubleshoots when possible.

    3. 3

      Issue is categorized and prioritized

      GoLando determines the urgency and the right trade (plumbing, electrical, HVAC, etc.).

    4. 4

      Vendor is dispatched

      We contact the right vendor from your list or the GoLando Network and get the job booked.

    5. 5

      Everyone stays updated

      Tenants, vendors, and you receive status updates automatically by text.

    6. 6

      Job completed

      The issue is resolved, you get confirmation, and the details are saved to your property history.

    7. 7

      Invoice & payment

      Vendors submit their invoice through GoLando, so it stays with the job.

      Coming soon
      In-budget jobs paid directly through GoLando.

    Maintenance Cost Calculator

    What is rental maintenance really costing you?

    Vendor invoices are only part of the cost. Estimate the requests, coordination time and maintenance spending behind your portfolio.

    • Takes about one minuteQuick and easy to complete.
    • No account requiredGet results instantly.
    • See your potential savingsFind out how much time and money GoLando can save you.
    Step 1 of 5 · Portfolio20%

    How many rental units do you manage?

    Include occupied and temporarily vacant residential units you actively manage.

    Trusted & Local

    Built in Atlantic Canada. Built for Canadian landlords.

    Powering a simpler, more profitable rental experience — with the security, support, and local expertise you can count on.

    • 🍁

      Made in Canada

      Built in Atlantic Canada. Built for Canadian landlords and property managers.

    • Secure by design

      Encrypted connections, card payments through Stripe, and integration credentials encrypted at rest.

    • Priced in CAD

      Plans in Canadian dollars, with no setup fees for portfolios up to 100 units.

    • Local vendors

      Access a vetted network of trusted local professionals.

    Your team + the GoLando Vendor Network

    Bring your maintenance team. Or use ours.

    Add your in-house maintenance staff and the trades you already trust to your GoLando dashboard. No contractor list? GoLando comes with a network of vetted local tradespeople. Add them to your team in one click, or let GoLando dispatch them the moment a tenant's request needs a pro.

    • Your maintenance team, on your dashboardAdd your in-house techs and the trades you already use, and choose who gets each trade first. GoLando calls the network only when they're unavailable.
    • Vetted local tradesPlumbers, electricians, HVAC techs and more in your area, vetted by GoLando.
    • First to accept gets the jobJobs go out to 2–3 network vendors at once. The first to accept is booked — no phone tag.
    • Rated after every jobTenants rate each visit, and every rating feeds the vendor's performance score.

    Network coverage is growing — more markets coming soon.

    How GoLando Works

    Everything you need to run your rentals — without the busy work.

    From the first tenant request to the vendor invoice — GoLando handles the entire maintenance and rent cycle for you.

    GoLando Maintenance Triage

    Simple issues solved before a vendor is called.

    When a tenant texts in a request, GoLando asks clarifying questions and walks them through targeted troubleshooting steps. Simple problems — a tripped breaker, a jammed disposal, an appliance setting — can often be fixed right in the conversation, avoiding an unnecessary call-out and saving you money.

    • GoLando asks diagnostic follow-up questions per issue type
    • Guided troubleshooting resolves minor issues on the spot
    • Automatically flags urgent requests for immediate attention
    • Creates a work ticket only when a job is genuinely needed

    Watch: What happens when a tenant texts in · 1:38

    GoLando Vendor Network

    Your maintenance team, built by GoLando.

    Stop cold-calling contractors. GoLando connects you with vetted vendors and automatically dispatches the right trade for each job. Every job builds your personal vendor network — rated by performance, response time, and reliability.

    • Your vendors or GoLando-vetted network vendors, dispatched automatically
    • Set a budget threshold — jobs below it are auto-booked
    • Vendor performance tracked across every job
    • Vendors submit invoices through GoLando, so every bill stays with its job

    Watch: Approve a repair over your budget · 0:51

    Two smiling tradespeople in work overalls and tool belts, one holding rolled-up plans, in a bright home under renovation
    Trusted vendors.
    Better results.
    • Vetted
    • Rated by you
    • Performance-scored

    Want to see it in action? Watch the how-to videos

    Beyond Maintenance

    Everything else it takes to run the portfolio.

    Once the repair is handled, use GoLando to run the rest of your operations.

    The GoLando landlord dashboard showing portfolio value, active maintenance requests, rent collection, an operations feed and a financial summary
    Powerful Features

    Everything you need, all in one place.

    Rent tracking, receipts, leases and reports sit alongside your maintenance, for landlords who want them in the same place.

    Rent Collection & Payment Tracking

    Record rent payments, generate PDF receipts, and track every tenant's payment history at a glance. Reconcile your books in minutes — not hours.

    Portfolio Analytics

    Track property value, equity, monthly cash flow and cap rate, plus a monthly Portfolio Health Score for your whole portfolio.

    Automated Tenant Reminders

    Tenants get automatic rent reminders 7, 3 and 1 days before rent is due, and an overdue notice by email and text if it's 3 days late. You get a heads-up 90, 60 and 30 days before a lease ends, and can schedule your own reminders for rent increases, move-ins and lease documents.

    *Direct rent payment coming soon

    Lease Storage & Sharing

    Upload leases, store them securely, and publish them to your tenant's portal — no email attachments needed.

    Budget Controls

    Set a spending limit for your portfolio. Jobs within budget are approved and booked automatically — jobs over it come to you first.

    Vendor Invoice Capture

    Vendors submit their invoice through GoLando when a job is complete. You review the amount, mark it paid or dispute it, and keep a full record — all in one place.

    Receipts & Reports

    Auto-generated tenant receipts and export-ready income reports. Everything you need for tax season, ready when you are.

    Getting Started

    Up and running in minutes.

    No training. No consultants. Live before your next rent cycle.

    01Add your portfolio

    Add your properties & tenants

    Import or manually add your portfolio. Set rent amounts, lease dates, and tenant contacts in minutes.

    • Quick and easy setup
    • Import existing data or add manually
    • All your properties in one place
    02Let GoLando handle it

    Everything runs on autopilot

    Tenants text issues in plain English. GoLando routes them, notifies vendors, and keeps everyone updated automatically.

    • GoLando triages and categorises requests
    • The right vendor assigned automatically
    • Tenants stay informed at every step
    03See the bigger picture

    See your full picture

    Monthly portfolio health reports, real-time cash flow, and a vendor network — built for landlords who want to scale.

    • Real-time insights
    • Track spending and profitability
    • A trusted network of vetted vendors

    Frequently asked questions

    How does GoLando handle tenant maintenance requests?

    Your tenant texts the issue in plain English — no app or portal to sign into. GoLando asks clarifying questions, walks them through targeted troubleshooting where the fix is simple, and only opens a work order when a job is genuinely needed. Urgent issues are flagged for immediate attention.

    How does vendor coordination work?

    Once a request needs a pro, GoLando identifies the right trade and dispatches from your own vendor list or the GoLando vendor network. You can set a budget threshold so jobs under it are booked automatically and anything above it comes to you first. Vendors submit their invoices through GoLando, so each bill stays with its job.

    What types of properties can use GoLando?

    GoLando works for single-family homes, condos, townhouses, and multi-unit buildings, at any portfolio size — from a single rental to a portfolio managed full time.

    Is GoLando better than traditional property management?

    It is built for a different job. Traditional management hands the whole operation to a third party for a share of your rent. GoLando keeps you in control while removing the busy work — triage, vendor dispatch, tenant updates, rent tracking, and reporting all run automatically.

    Ready to take maintenance
    off your plate for good?

    1-867-GOLANDO(867-465-2636)

    A few units? Start free in minutes, no credit card required

    About GoLando

    Built by landlords. Powered by experience.

    GoLando combines firsthand property ownership experience with decades of software development and enterprise-scale engineering expertise. We’re building a better way for property management teams to handle maintenance, reduce administrative work, and keep their operations moving.

    • 20+ Years

      Founder experience in technology

    • Meta

      Founding engineer’s enterprise experience

    • 98%

      AI routing accuracy in internal evaluations